How often should an organization review and update emergency contact information?

The correct answer is that an organization should review and update emergency contact information promptly in the event of a material change. This approach emphasizes the importance of maintaining accurate and relevant contact information, which is crucial for effective communication during emergencies.

When a material change occurs—such as an employee leaving the organization, a new hire, or a significant shift in roles—it's essential to update the emergency contact list to ensure that the right individuals can be reached quickly. This responsiveness not only enhances safety protocols but also ensures that the organization can react adequately to any crisis situations with the most current information.

While regular scheduled reviews can be beneficial, the primary focus should be on addressing changes as they happen. Regular reviews, such as quarterly or annually, may lead to delays in having updated information in case of an immediate need, whereas focusing on material changes allows for a more dynamic and responsive approach to emergency management. Thus, ensuring that emergency contact information is always current is key to maintaining safety and operational integrity.